Senior Software Engineer
EPAM Systems / remote
September 2024 - present
- Stabilized and refactored a legacy healthcare platform inherited from a previous vendor, contributing to its rise to a top-2 product within the client ecosystem.
- Drove a calendar synchronization feature from concept to production, enabling patients and nurses to track exact delivery times for home medication therapies.
- Led improvements to application observability, strengthening the team's ability to monitor and diagnose production issues.
- Resolved critical production incidents under time pressure, conducting thorough investigations involving complex SQL queries and extensive research.
- Cleared the accumulated support ticket backlog and drove a reduction in new ticket volume through stabilization and bug fixes.